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NIGHTWATCH mark

NIGHTWATCH

Every complaint on the record.

Standalone price

$7

per room / month

$84 / room / year
NIGHTWATCH — product screenshot

NIGHTWATCH — illustrative interface. Live product may vary.

What it is

Noise complaints are handled by whoever is on the desk at the time and resolved, or not, according to their confidence. Nightwatch logs an incident in seconds — reporting room, offending room, time, nature and action taken — with a defined escalation path. Patterns then surface on both sides.

What it does
  • Incidents logged in seconds, capturing both reporting and offending rooms
  • Defined escalation steps with the outcome recorded at each stage
  • Repeat offender flagging that persists across separate stays
  • Repeatedly disturbed rooms surfaced for acoustic investigation
  • Evidence trail suitable for charges, evictions and licensing matters

Pays for itself at

One disturbance handled before it becomes a refund.

$7 per room per month · $84 per room per year

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